Saturday, June 14, 2008

Don't Use Your Web Host for Storage!

I read a Lifehacker article that warned users not to use their web hosts for file storage, and it wasn't something I treated particularly seriously. Until now.

A few days ago, I woke up to find an email from my otherwise awesome host, Hostmonster, (see my original review of them here), telling me my account had been suspended for Terms of Service violations. The site was down, which meant I also wasn't getting email.

I immediately called their toll-free number, which was answered immediately by a considerate and prompt tech support staff. They confirmed the reason why my site was taken down. Luckily, they let me bring it back up as soon as I deleted the offending files.

This was completely my fault, and they really didn't need to bring my site back up if they were so inclined, but that they were friendly about the incident makes me love them even more. Kinda sucks that I'll never be able to take advantage of all the 1.5 terabytes of space allotted to me, but the price is still worth it for their excellent tech support.

Related Posts by Categories

Widget by Hoctro | Jack Book

No comments: